We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rubiruhan.tshirts@gmail.com. Please note that returns will need to be sent to the following address: [2D 1002 Nakhstra Primus CHS LTD, Tivri Road, Naigaon East, Palghar, Maharashtra 401208] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rubiruhan.tshirts@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rubiruhan.tshirts@gmail.com.

Return & Replacement Policy

At Royals Ribbon, customer satisfaction is important to us. Please read our return and replacement policy carefully before placing your order.

7-Day Replacement Policy

We offer a 7-day replacement only for products that are:

• Damaged during delivery
• Defective or manufacturing defective
• Incorrect product delivered

Customers must contact us within 7 days of receiving the order.

No Refund Policy

We do not offer refunds for any products purchased from Royals Ribbon.

Only replacement requests that meet the above conditions will be accepted.

Replacement Conditions

To request a replacement, customers must:

• Share clear photos or videos of the product.
• Keep the product unused, unwashed, and in its original packaging.
• Provide the order details while contacting our support team.

Replacement requests may be rejected if:

• The product has been used or washed.
• The request is made after 7 days of delivery.
• The product is damaged due to customer misuse.

Contact

For replacement requests or any order-related support, please contact us at:

Email: rubiruhan.tshirts@gmail.com